Last updated: 18 December 2025

Chef Lucas (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

If you have any questions about this policy, please contact us using the details at the bottom of this page.

1. Who We Are

Business name: Chef Lucas

Contact email: Lucas.Toborek@cheflucas.co.uk

Phone number: 07472813392

Service area: United Kingdom

For the purposes of UK data protection law, Chef Lucas is the “data controller” of your personal data.

2. What Information We Collect

We may collect and process the following information:

Information you provide to us

• Your name
• Your email address
• Your phone number
• Event details (date, location, number of guests, venue type)
• Dietary requirements or allergies (if you choose to share them)
• Any message or enquiry you send us
• Any other information you provide during booking or consultation

Information collected automatically (website usage)

Depending on how our website is set up, we may collect:

• IP addres
• Browser type and device information
• Pages you visit on our website
• Time spent on our website
• Referral source (how you found our website)

This data helps us understand how visitors use our site and improve the experience.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and messages
• Provide quotes and confirm bookings
• Deliver catering and private chef services
• Communicate with you about your event (including updates and changes)
• Process invoices and payments (where applicable)
• Improve our website, services and customer experience
• Meet legal or tax obligations

We will only use your information when we have a lawful basis to do so.

4. Lawful Basis for Processing Your Data

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you’ve given permission (e.g., contacting us via a form)
• Contract – where processing is needed to provide a service you’ve booked
• Legal obligation – where we must comply with legal requirements
• Legitimate interests – where it’s necessary to run our business and provide a good service, without overriding your rights

5. Allergies & Dietary Requirements

If you share dietary requirements or allergy information, we only use this to plan your menu and provide a safe service.

This information may be considered “special category data” under UK GDPR. We will only process it where it’s necessary and relevant to your event and service.

6. Who We Share Your Information With

We do not sell your personal information.

We may share your information only where necessary, including with:

• Payment providers (if applicable) to process deposits or invoices
• Accountants/bookkeeping services for financial and tax records
• Suppliers or venue partners (only if needed to deliver your event service)
• Website/IT providers who help run and maintain our website

We only share information when required and we aim to keep it to the minimum necessary.

7. How We Store and Protect Your Data

We take reasonable steps to keep your information safe and secure.

Your data may be stored securely via:

• Email systems
• Online forms (if used)
• Invoicing software (if used)
• Password-protected devices

While we do our best to protect your information, no online system is 100% secure.

8. How Long We Keep Your Data

We keep your personal information only for as long as needed, including:

• To respond to enquiries
• To manage bookings and provide services
• For record keeping and legal/tax purposes

Typically:

• Enquiries not resulting in a booking may be kept for up to 12 months
• Booking and invoicing records may be kept for up to 6 years (to comply with legal and tax requirements)

9. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to processing in certain circumstances
• Request restriction of processing
• Request data portability
• Withdraw consent (where consent is used)

To make a request, contact us at: Lucas.Toborek@cheflucas.co.uk

10. Cookies

Our website may use cookies to improve your browsing experience.

Cookies are small files stored on your device. They help websites remember your preferences and understand how the site is used.

Depending on how our website is configured, cookies may include:

• Necessary cookies (for basic website functionality)
• Analytics cookies (to track visitor behaviour and improve the site)

You can control or disable cookies through your browser settings.

11. Links to Other Websites

Our website may include links to other websites (such as social media platforms or partner sites).

We are not responsible for the privacy practices of external websites. Please check their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or how we operate.

Any updates will be posted on this page, with the “Last updated” date shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Chef Lucas

Email: Lucas.Toborek@cheflucas.co.uk

Phone: 07472813392

If you’re not satisfied with how we handle your data, you also have the right to raise a complaint with the UK Information Commissioner’s Office (ICO).